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ADGM | Business

New ADGM company service provider framework

Key takeaways

  • All non-exempt ADGM SPVs and Foundations must appoint a licensed CSP to maintain a registered office, manage statutory filings, and uphold compliance standards.

  • Exemptions exist for FSRA-licensed firms, government entities, listed companies, and entities with significant UAE operations—proof includes financials, payroll, and physical presence.

  • Licensed CSPs must meet rigorous standards, including AML-qualified staff, segregated client accounts, professional indemnity insurance, and annual external audits.

  • Non-compliance can trigger escalating fines, licence suspension, bank freezes, and reputational harm, impacting liquidity and investor confidence.

Abu Dhabi Global Market has spent only a handful of years on the world stage, yet the island‐based financial centre has already delivered several regional firsts, from staging the annual FinTech Abu Dhabi festival to launching the Gulf’s earliest crypto asset regulations. Its Special Purpose Vehicle regime and its civil law Foundations structure turned heads because they gave founders the ability to ring fence assets, manage intellectual property and design succession plans inside a common law environment that still sits onshore in the United Arab Emirates. In 2021 the Registration Authority added another market-shaping innovation, the Company Service Provider Framework, a rulebook that formally regulates every corporate services firm acting as agent, secretary or registered address for ADGM SPVs and Foundations.

All the important details about ADGM’s latest company service provider framework

Before the new rules, anyone could incorporate a shelf SPV for a client, file annual returns and hold client monies with only informal oversight. The Registration Authority noticed three recurrent problems. First, fee bundling disguised how much of a client’s payment actually reached the government. Second, several agents held ADGM filing fees in their own operating accounts, creating a commingling risk. Third, overseas promoters set up zero-substance holding companies that never engaged with the UAE economy, threatening the jurisdiction’s global tax reputation. The framework tackles all three weaknesses by licensing providers, mandating professional indemnity cover, forcing disclosure of fee components and imposing strict client-money segregation plus quarterly reconciliation.

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Impact on existing SPVs and foundations

The rulebook ripples far beyond service firms. Every non-exempt Special Purpose Vehicle or Foundation now needs to appoint a licensed CSP to perform three minimum services: supply a registered office, maintain statutory registers and file all returns through the ADGM portal. Entities that were already on the register when the rules came into force received a twelve-month grace period to sign a CSP mandate or evidence exemption.

ADGM introduced the Company Service Provider (CSP) framework to regulate firms acting as agents or secretaries for SPVs and Foundations, ensuring fee transparency, client-money safeguards, and professional governance.
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Core obligations every licensed CSP must meet

Each Corporate Service Provider now goes through a “fit-and-proper” assessment that scrutinises financial soundness, compliance history and resourcing. A CSP must demonstrate:

  • Dedicated compliance governance. At least one senior employee must hold recognised AML and compliance qualifications and file an annual compliance return.
  • Professional indemnity insurance. Cover must match the value of client money held and the number of entities serviced.
  • Client-money oversight. Incoming funds for ADGM fees must travel through a segregated trust account and appear on monthly statements.
  • Transparent pricing. Engagement letters must separate ADGM statutory costs from professional fees so founders can compare offers on a like-for-like basis.
  • Annual audit of systems and controls. An external auditor reviews file retention, due-diligence standards and money-laundering procedures and reports directly to the Registrar.

Understanding the exemption categories

Not every ADGM entity must hire a CSP. The regulations list five carve-outs, each rooted in either regulatory supervision or demonstrable local footprint. Exemptions apply to:

  1. Government-related bodies. Companies created by Abu Dhabi Emiri decree, federal legislation or subsidiaries of those bodies.
  2. FSRA-authorised firms. Banks, broker-dealers, asset managers and insurers already licensed by the ADGM Financial Services Regulatory Authority.
  3. Central-Bank-regulated institutions. UAE-wide commercial banks and finance companies.
  4. Listed companies. Issuers whose shares trade on the Abu Dhabi Securities Exchange, Dubai Financial Market or Nasdaq Dubai.
  5. Entities with adequate UAE presence. Groups that can prove local assets, turnover and staff while showing robust corporate-governance policies.

The fifth exemption is the most significant for holding vehicle owners. To succeed, the applicant supplies evidence such as audited UAE financials, copies of commercial licences for onshore subsidiaries, visa counts, payroll registers and policy handbooks on ethics and anti-bribery. The Registrar weighs whether decision-makers physically meet in the Emirates, whether bank accounts sit within UAE banks and whether full-time employees undertake genuine operational tasks rather than passive administration.

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Immediate tasks for SPV and foundation boards

Directors who fail to appoint a CSP or secure an exemption within the deadline face administrative penalties that escalate from modest late-filing fines to licence suspension. To stay on the right side of the rulebook boards should:

  • Inventory substance. List every UAE asset, employee and office lease then identify gaps that could hinder an exemption claim.
  • Request CSP proposals. Compare fee transparency, technology, reporting cadence and indemnity cover.
  • Sign a service agreement. The contract must state service scope, liability limits and client-money processes.
  • File the Form CSP01. This notifies the Registrar of the appointment or exemption decision and uploads all supporting proof.

How the framework raises governance standards

For founders and foreign investors the upside is clear: higher governance for ADGM foundations equals lower counter-party risk. Licensed CSPs must keep board resolutions, shareholder registers and accounting records in digital formats retrievable within two business days. They must check sanctions lists, apply enhanced due diligence to politically exposed persons and monitor unusual transactions across the entities they administer.

"These obligations lessen the chance of an SPV becoming accidentally non-compliant with UAE economic-substance rules or international tax-transparency initiatives."

Fee structures under the new regime

A frequent complaint before 2021 was the widespread between headline prices. One provider might advertise a US$ 5,000 “all-in” package while another quoted US$ 2,000 plus variable disbursements, leaving founders confused. The framework eliminates that ambiguity. Going forward, engagement letters must itemise:

  • ADGM incorporation or renewal fee, currently US$ 1 700 in year one and US$ 1 200 thereafter.
  • Annual registered-office charge, typically US$ 1 500 to US$ 2 000 depending on location and mail-handling scope.
  • Optional company secretarial retainer, covering resolution drafting, share issues and director changes.
  • One-off government costs for share transfers or constitutional amendments.

Because ADGM statutory fees are the same for every CSP, clients can now compare professional services on quality, response time and advisory depth rather than on bundled numbers.

Penalties for non-compliance and the true cost of delay

Direct fines are the most visible sanction when an ADGM SPV or Foundation misses the twelve-month transition deadline, yet they are not the only expense. The Registration Authority begins with an administrative penalty that can run from US$ 300 for the first missed deadline to several thousand dollars once multiple filings accumulate. If silence persists the Registrar can strike the entity off the public register, freeze bank accounts and restrict the property register so that no shares can be transferred or pledged. Directors then spend weeks petitioning for reinstatement, hiring notaries to re-attest board resolutions and paying restoration fees that frequently exceed the original penalty several times over.

Because international banks monitor public registries, the compliance department at a correspondent bank may suspend outward dividend payments or inward capital calls the moment an entity appears on the default roll. Trapped liquidity can disrupt a fund’s waterfall schedule or a family office’s lending covenants, turning what began as a four-figure fine into a seven-figure opportunity cost. By appointing a CSP early, founders remove the single largest operational risk flagged by lenders, rating agencies and insurance underwriters, thereby protecting both balance-sheet resilience and external reputation.

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Strengthening substance and future-proofing international tax strategy

Another under-appreciated benefit of the CSP framework is the way it dovetails with global substance rules that continue to tighten year after year. Regulators from the Organisation for Economic Cooperation and Development have already signalled that economic-substance tests will soon expand beyond holding companies to cover pure equity-financing vehicles and intellectual-property repositories. A licensed CSP that maintains in-country officers, a real registered office and auditable decision logs helps an ADGM entity demonstrate mind and management inside the Emirates, a requirement for future treaty-passporting and withholding-tax relief.

Clients therefore secure not only day-one compliance but a platform that can absorb tomorrow’s regulatory escalations without requiring a full corporate restructure. Aston VIP integrates substance planning into every onboarding, building a five-year outlook that aligns local presence, board composition and digital-record architecture with the evolving standards published by the EU Code of Conduct Group and the OECD’s Forum on Harmful Tax Practices, ensuring that your ADGM structure continues to qualify for double-tax-treaty benefits and avoids inclusion on any watchlist or grey list.

Aligning with UAE economic-substance requirements

The CSP framework dovetails with federal Economic Substance Regulations, which demand that passive holding companies demonstrate minimal UAE nexus. Under the ESR carve-out an SPV that solely owns shares meets the substance test if it maintains a registered office and resident signatory. The CSP appointment gives the entity both. Should that SPV start collecting royalties or providing intra-group services, ESR raises the bar to full-time employees and local expenditure. In such cases a CSP can arrange payroll outsourcing, serviced offices and bookkeeping to lift the structure into compliance.

Practical benefits for start-ups and venture portfolios

Technology start-ups often raise seed capital through an ADGM holding company, then grant employee share options. Each vesting triggers new share certificates, option-cancellation notes and updates to the capitalisation table. A licensed CSP automates that paperwork and syncs registers with investor-relations dashboards, saving founders from dozens of manual filings.

"When a Series-B investor demands a comfort letter on share integrity, the CSP can issue one within hours because its portal already stores notarised resolutions and signed option deeds."

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Cost versus value: A realistic comparison

On the surface, adding a CSP might appear to inflate the annual maintenance bill by a few thousand dollars. The hidden savings emerge when you consider late-filing penalties, director time and reputational risk. A single missed renewal costs US$ 300 in ADGM fines and forces the Registry to publish the entity on its delinquency list. If that triggers a lender’s covenant breach, the opportunity cost dwarfs the CSP fee. With licensed supervision in place, automated alerts fire sixty, thirty and five days before every deadline, virtually eliminating inadvertent lapses.

Timeline For legacy entities

The Registrar granted a one-year grace period beginning 12 July 2021. Any SPV or Foundation incorporated before that date had until 11 July 2022 to appoint a CSP or file an exemption pack. New incorporations must engage a provider before the Registry releases the digital Certificate of Incorporation. For groups planning multiple vehicles, a single framework agreement can cover every future entity, streamlining board logistics.

Choosing the right provider: Six due-diligence questions

  1. How is client money held? Ask to see copies of trust-account statements and reconciliation policies.
  2. Who signs filings? Confirm the named authorised signatory lives in the UAE and can attend registry meetings at twenty-four hours’ notice.
  3. Which software underpins the portal? Modern CSPs use ISO 27001-certified platforms that integrate DocuSign and two-factor authentication.
  4. Do you receive a compliance calendar? A shared dashboard with colour-coded tasks prevents deadline drift.
  5. What is the incident-response plan? Pen-test results and cyber-liability insurance demonstrate resilience.
  6. Can the firm scale to fund-management or regulated activities? If the holding company later applies for an FSRA licence the same CSP should support more advanced governance.

Future iterations of the framework

ADGM has already hinted at phase-two enhancements that could include:

  • Mandatory ESG reporting for Foundations above a certain asset threshold.
  • An online rating system where clients anonymously score CSP service quality.
  • Integration with UAE Pass for digital KYC and instant document attestation.
Such additions would further tighten standards and encourage continuous professional development among company administrators.
a woman noting things down on a document while working on her laptop
  • The framework supports UAE economic substance compliance and helps structures withstand international tax scrutiny, especially for holding and IP entities.

  • CSPs automate critical filings, maintain audit-ready records, and prevent missed renewals, reducing both operational risk and opportunity cost.

  • Aston VIP provides end-to-end CSP support, from onboarding and ESR compliance to digital governance dashboards and fixed-fee service packages.

Aston VIP: Navigating the CSP landscape with confidence

Transitioning to the new rule set can feel daunting, especially for founders juggling term sheets and product sprints. Aston VIP streamlines the journey. Our corporate-governance division has secured CSP licences, designed client-money control frameworks and trained teams on ADGM portal best practice. We offer turnkey migration for existing SPVs: health-check, register clean-up, ESR assessment and real-time compliance dashboard within a ten-day window. Foundations benefit from bespoke charter reviews that align philanthropic goals with local-presence tests, ensuring exemption status where viable and full CSP servicing where required. Engage Aston VIP and receive a transition blueprint, task timeline and fixed-price proposal within forty-eight hours.

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